To perform an NTD (Network Termination Device) to Laptop test
you'll need to connect your laptop directly to the NTD using an Ethernet cable, bypassing your router.
Bypassing Router: By connecting directly to the NTD, you are bypassing your modem/router. This helps isolate whether the issue is with the NTD or your router.
This allows for a more accurate assessment of your internet speed and connection stability from the NTD itself
Gather Your Equipment:
If your laptop doesn't have an Ethernet port, you'll need a USB-to-Ethernet adapter.
Identify the NBN Connection Box (NTD) in your home. This is where your NBN service terminates.
Use an Ethernet cable to connect your laptop's Ethernet port to the UNI-D port (typically UNI-D1) on the NTD.
Configure Windows:
Open Network and Sharing Center (or Network Connections).
Click on "Change adapter settings."
Right-click on your Ethernet adapter and select "Properties."
Select "Internet Protocol Version 4 (TCP/IPv4)" and click "Properties."
Choose "Obtain an IP address automatically" and "Obtain DNS server address automatically" (this is usually pre-selected for IPoE).
Click "OK" twice to save the settings.
or Configure macOS:
Open System Preferences.
Click on "Network."
Select your Ethernet connection.
Choose "Using DHCP" for IPv4 configuration.
Click "Apply."
Open a web browser and try to access the website https://www.speedtest.net/
If the website loads, your connection from the NTD to your laptop is working. If it doesn't, you may need to troubleshoot further
Perform Speed test and esnure the server for the speed test has been changed to SYDNEY - GSL Networks
more information visit https://wiki.vocphone.com/INTERNET/SpeedTest
If the direct connection test is successful, the problem is likely with your modem/router or its configuration. If it fails, there could be an issue with your NTD or the NBN service itself.